Tackling Digital Illiteracy
7/4/24, 2:30 pm
Addressing the prominent issue of digital illiteracy, this article highlights initiatives aimed at improving digital skills in society. It focuses on efforts to educate various community groups, ensuring they can navigate the digital world safely and effectively.
Link to Article: https://www.straitstimes.com/singapore/seniors-pick-up-digital-literacy-skills-at-chong-pang-including-tips-for-safe-online-shopping
Senior citizens in Chong Pang estate received lessons to improve their digital literacy skills, including tips on how they can safely navigate the online shopping space.
The event at the Chong Pang Community Club on April 6 came in the wake of a report by the Infocomm Media Development Authority (IMDA) that showed more Singapore residents aged 60 and above were embracing digital tools to communicate, seek information and make payment.
Housewife Jawiah Sarwi, 77, was among a number of residents who turned up from 8.30am for training sessions provided by volunteers, who included staff of e-commerce platform Shopee.
Said Madam Jawiah, who was given a $10 voucher and a mug in a goodie bag after the lessons: “I don’t want to depend on my children. I’ll be happy if I can do it (navigate Shopee) on my own, so that I can order coffee and milk for seniors.”
Volunteers manned 12 learning booths, set up at the community club’s multi-purpose sheltered hard court, for the Shopee Empowers Seniors event.
Seniors and their families received personalised guidance on downloading the shopping app, account registration and performing e-commerce purchases.
Ms Wen Xin, a volunteer at the event, said residents had many questions, such as how to make online payments, browse for products on the Shopee app and make a request for delivery.